Privacy Policy

M99 is committed to protecting the privacy of our users and ensuring the highest standards of data protection in compliance with applicable regulations in Australia. This Privacy Policy outlines how we collect, use, and share personal information, as well as your rights concerning your data.

License Information

M99 operates under a gaming license issued by the Government of Curacao. This license ensures that we adhere to strict regulatory standards and provide a secure and fair gaming environment for all players.

Data Collection

We collect various types of personal data from our users to provide our services effectively. The types of information we collect include:

• Registration Information: When you create an account with M99, we collect data such as your name, date of birth, address, and contact information.
• Payment Details: For processing transactions, we gather information related to your payment methods, including credit card details or other payment provider information.
• Technical Logs: We automatically collect technical data such as IP addresses, browser types, and device information when you access our website. This data helps us maintain the security and performance of our services.
• Cookies: Our website uses cookies to enhance user experience and gather analytical data.

Purpose of Data Usage

The personal information we collect serves several essential purposes, including:

• Account Management: To create and manage your account, we use your registration details.
• Marketing Communication: With your consent, we may send promotional materials and updates regarding our services.
• Anti-Fraud Checks: To ensure the integrity of our platform, we conduct checks designed to prevent fraudulent activities.
• AML Compliance: We comply with Anti-Money Laundering regulations by monitoring transactions and user behavior.
• KYC Procedures: To verify the identity of our users, we implement Know Your Customer procedures to ensure that all players meet legal requirements.

Data Sharing

M99 may share your personal information with third parties under the following circumstances:

• Payment Providers: We disclose your payment information to trusted payment processors for transaction handling.
• Verification Partners: To comply with KYC and AML regulations, we may share necessary data with verification partners.
• Regulatory Authorities: We may disclose personal information to governmental or regulatory bodies as required by law or to protect our rights.

User Rights

As a user of M99, you have certain rights concerning your personal data, including:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Deletion: You may request the deletion of your personal data, subject to legal obligations and retention policies.
• Right to Restrict Processing: You have the right to request restrictions on the processing of your data under certain circumstances.

Cookie Policy

M99 utilizes cookies to enhance the functionality and performance of our website. The types of cookies we use include:

• Essential Cookies: These cookies are necessary for the operation of our site, allowing you to navigate and utilize its features.
• Analytical Cookies: We use these cookies to collect information about how users interact with our website, helping us improve our services.

By continuing to use our website, you consent to the use of cookies in accordance with this policy. You can manage your cookie preferences through your browser settings.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it. This includes using encryption, secure servers, and regular security assessments to safeguard your information against unauthorized access.

Changes to the Privacy Policy

M99 reserves the right to modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. We recommend that you review this policy periodically to stay informed about how we are protecting your data.

Contacting Us

For any questions regarding this Privacy Policy or your personal data, please contact the support team through our website. We are dedicated to addressing any concerns you may have regarding your privacy and data protection.